Shipping policy

Typically we are able to ship orders out within 1 to 4 business days. All orders are shipped via Canada Post.  Large orders with a weight of greater than 45lbs will ship via courier.

You will receive parcel tracking information via email.  

Shipping Costs within Canada

We use a discounted rate from Canada Post.

Shipping Costs for the Continental United States

We use a discounted rate from Canada Post - tariffs apply.

When will I receive my order?

We ship out our orders in 2-8 business days. 

What do I do if I never received my order or it arrived damaged?

Please contact us at info@allenwickcandles.com.  We want our customers to be happy with their orders and will work with you to resolve any order issues.

Wholesale Shipping

Please contact us at info@allenwickcandles.com to discuss shipping rates and carriers.